Bariatric surgery success is maximized via a team approach which includes your surgeon, a registered dietitian, and a mental health provider, all of whom specialize in bariatrics. At Chrysalis, we are proudly affiliated with the local surgical practices and New Hanover Regional Medical Center, which is considered a Center of Excellence in bariatric surgery. Our lead psychologist and registered dietitian are Integrated Health Associate Members of the American Society for Metabolic and Bariatric Surgery; they, along with the rest of the bariatric team at Chrysalis, have ample experience providing expert care for patients pre- and post-operatively.

Specialty Services Offered:

· Pre-operative psychological evaluations

· Pre-operative nutrition education seminars

· Pre-operative one-on-one nutrition education

· Pre- and post-operative individual counseling

· Pre- and post-operative nutritional counseling

· Post-operative group counseling and workshops

What to Expect: 

Chrysalis Center offers two of the pre-operative requirements that must be completed before your surgeon’s office will schedule a surgery date: Nutrition Education and a Psychological Evaluation. Please call us at 910-790-9500 to initiate your pre-operative requirements. When you call, have your insurance information and the name of your surgeon ready so our staff can obtain the necessary information to verify your eligibility and benefits. At Chrysalis Center for Counseling, clients are expected to complete at least five separate appointments in preparation for bariatric surgery clearance. Two of the five appointments will be nutritional counseling sessions with one of our registered dieticians. The final three of the five total appointments will consist of two in-person psychological evaluations with a licensed therapist, and the Million Behavioral Medicine Diagnostic (MBMD) assessment. Please be aware that additional appointments may be necessary in order to ensure that clients receive adequate education. Additionally, please keep in mind that Chrysalis cannot guarantee that any client is approved for Bariatric surgery.  

Please keep in mind that clients are expected to complete all intake forms prior to the start of their first appointment at Chrysalis. Clients who arrive without completing intake forms beforehand may be turned away, and therefore charged a missed appointment fee at the discretion of the provider. All forms can be submitted via the Patient Portal, which clients will receive access to upon the scheduling of their first appointments. If clients wish to complete paperwork in the office, we ask that they arrive no later than 45 minutes before the start of their first appointment. If clients have questions about intake forms, they are advised to contact our office at 910-790-9500.  

The comprehensive psychological evaluation with one of our bariatric specialists consists of two separate 60-minute individual interviews, computerized psychological testing and interpretation, collaboration with medically necessary providers, and report-writing.  The final report will be submitted to your surgeon. We will gladly file insurance for you, except for Medicaid, for the two individual interviews. The cost for this is based on your mental health benefits through your insurance carrier. There is an additional administrative fee of $150 for the computerized testing (MBMD) and interpretation, collaboration with your providers, and report-writing. This fee is not billable to your insurance company solely as psychological testing because the medically-necessary components of this comprehensive service extend beyond the definition of those codes. 

We are located at 3240 Burnt Mill Dr, Suite 1, Wilmington, NC 28403, which is off Randall Parkway.

Please take note:

• Payment is due at time of service. For questions regarding finances, please speak with our Billing Specialist or Office Administrators to ensure your individual summary is understood since part of your balance will be dictated by your individual insurance benefits. The surgeon’s office is not responsible for quoting your balance due to Chrysalis Center.
• Special appointment times are reserved especially for bariatric patients. If you need to cancel or reschedule your appointment, please call our office by 9:00 am the business day before your appointment in order to avoid a late cancellation charge of $90. Because the entire hour appointment is needed for the interview, if you arrive late for your appointment, you will be unable to be seen and will have to reschedule. Cancellation of your appointment may result in a delay in rescheduling because of the volume of bariatric patients being seen.
• Verification of eligibility and/or benefit information is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member’s eligibility, any claims received during the interim period and the terms of the member’s certificate of coverage applicable on the date services were rendered. The member is responsible for any payment not made by the insurance company.

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